Explore our new Knowledge Base feature, mark your calendar for the next webinar, and dive into success stories and best practices. Don't miss this month’s top product tips and community highlights!
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🌟 What’s in this issue?
Introduce our latest hottest feature… 🥁 the Knowledge Base
When and where our latest webinar is
Highlights from our latest success stories
Best practices for your knowledge base
✨ The Knowledge Base ✨
UserGuiding bridges onboarding - product adoption - and support material by launching its native Knowledge Base hosting. Now - you're able to create, categorize, and integrate your help articles to reduce support load and improve user engagement and performance.
Join us for an exclusive 45-minute session where we'll dive deep into our new Knowledge Base feature. Learn how to transform your support operations, reduce ticket volume, and empower your users with self-service options.
Make your Knowledge Base easily accessible from within your platform using the Resource Center - Knowledge Base integration. What are the benefits of doing that?
Makes your Knowledge Base articles more accessible
Encourages users to find answers to their questions right away
Users spend more time on the platform because they won't have to go to a separate page
Saves time from back-and-forth exchanges between the Support representative and the user.